Privacy Policy

TekBlend takes privacy seriously. This policy explains what information we collect when you visit tekblend.com or communicate with us, how we use it, who we share it with, and what rights you have over it. We've tried to keep this in plain English. If anything is unclear, email info@tekblend.com and we'll explain.

The data controller responsible for information collected through this site is Tekblend IT Services Private Limited, A-302 Privilon, Ambli BRT Road, Iscon Crossroads, Ahmedabad - 380058, Gujarat, India.

1. Information we collect

We collect two kinds of information: information you give us directly, and a small amount of technical information collected automatically when you load any website.

Information you give us

• Contact form submissions — your name, email address, the practice area you're interested in, your message, and (optionally) your company name.
• Direct emails — whatever you choose to share with us when you email info@tekblend.com.
• Discovery-call bookings — your name, email, and preferred meeting time.
• Engagement information — if we go on to work together, any further information you share with us during scoping, delivery, or support is handled under the terms of the engagement we sign with you.

Information collected automatically

• Standard request data — like every website, our hosting provider records the standard technical information needed to serve you the page: IP address, browser type, referring page, and timestamps. This is used for security, anti-abuse, and performance, and is held only as long as needed for those purposes.
• Strictly-necessary cookies — our hosting provider may set a small number of security and bot-protection cookies. These don't identify you personally and aren't used for marketing or behavioural tracking.

What we don't collect: we don't use analytics tools (no Google Analytics, no Hotjar, no behavioural tracking), we don't run advertising pixels, and we don't build user profiles. There's no account system on this site, so we don't store passwords.

2. How we use your information

We use what you share with us only for the following purposes:

• To reply to your enquiry and have follow-up conversations.
• To schedule and conduct discovery calls.
• To scope, deliver, and support the work you engage us for.
• To send you proposals, contracts, and invoices.
• To keep records required by tax, accounting, and other applicable laws.
• To respond to lawful requests from authorities, regulators, or courts — only to the extent we are required to.

We do not use your information for marketing emails, advertising audiences, profiling, or automated decision-making. We do not sell or rent personal information to anyone, for any purpose, at any price.

3. Legal basis for processing (UK & EU visitors)

If you're in the UK or the European Economic Area, we rely on the following lawful bases under UK GDPR and EU GDPR:

• Legitimate interests — for responding to enquiries you initiate, scheduling discovery calls, maintaining security of the site, and keeping minimal business records. Our interest is in running our business; we've balanced this against your privacy and consider these activities to be low impact.
• Performance of a contract — when we're scoping or delivering an engagement you've signed with us, or taking steps at your request before entering into a contract.
• Legal obligation — for retaining records required by tax, accounting, or other applicable laws.
• Consent — in the rare case we ask for your explicit consent to use information in a way not described in this policy. You can withdraw consent at any time.

4. Who we share information with

We only share information with the trusted service providers we need to run our business. These act as data processors on our behalf and are bound by appropriate contractual terms. They fall into these categories:

• Hosting and content delivery — serves this website to your browser; processes standard request data for security and performance.
• Email delivery and inbox — transmits messages sent via our contact form and stores the emails we exchange with you.
• Scheduling and calendar — handles discovery-call bookings when you choose to make one.
• Cloud collaboration and document tooling — for proposals, contracts, and project documentation once we're working together.
• Accounting and invoicing — if we issue you an invoice or process a payment.
• Professional advisers — lawyers, accountants, or auditors, where they need access to provide their service to us.

We're happy to share the current list of named processors on request — just email info@tekblend.com. Beyond these, we share personal information only when required by law or court order, or when necessary to protect our rights or those of others.

5. International data transfers

TekBlend operates from offices in India (Ahmedabad, Rajkot) and the United Kingdom (London). Some of our service providers operate in the United States and other regions. As a result, information you share with us may be transferred to, stored in, or processed in countries outside the one you live in.

Where we transfer personal information out of the UK or the European Economic Area to a country that hasn't been granted an adequacy decision, we rely on appropriate safeguards — typically the UK International Data Transfer Agreement (IDTA), the UK addendum to the EU Standard Contractual Clauses, or the EU SCCs — together with any supplementary measures required by the receiving country's data-protection framework.

6. How long we keep your information

We don't keep personal information for longer than we need to:

• Unanswered enquiries are deleted once they're no longer reasonably actionable — typically within 12 months.
• Active business conversations and engagement correspondence are kept for the duration of the relationship plus a reasonable follow-on period (usually up to 6 years to satisfy commercial and tax record-keeping expectations).
• Contracts, invoices, and financial records are kept for as long as tax and accounting law requires — typically at least 7 years in the UK and at least 8 years under Indian tax law.
• Hosting-level technical logs are rotated by our hosting provider on its standard schedule, usually within 30 days.

You can ask us to delete your information at any time — see “Your rights” below. We will, except where we're required to retain something by law.

7. How we keep your information safe

We take security seriously. The technical and organisational measures we use include:

• All communication with the site is encrypted in transit (TLS).
• Access to systems holding personal data is restricted to the people who need it, protected by strong authentication and audited.
• We choose service providers that have credible security programmes and contractual data-protection commitments.
• We train our team on data handling and confidentiality expectations as part of onboarding.
• We don't store payment-card data on our systems.

No system on the public internet is perfectly secure. If we ever become aware of a personal-data breach that's likely to affect you, we'll let you know in line with applicable law.

8. Your rights

Depending on where you live, you have most or all of the following rights over the personal information we hold about you:

• Access — ask us for a copy of what we hold about you.
• Correction — ask us to fix anything inaccurate or incomplete.
• Deletion — ask us to delete information we no longer have a lawful reason to keep.
• Restriction — ask us to pause certain processing while a question about it is being resolved.
• Objection — object to processing based on our legitimate interests (we'll stop unless we have compelling grounds to continue).
• Portability — receive a copy of information you've given us in a structured, machine-readable format.
• Withdraw consent — where we're relying on your consent, you can withdraw it at any time.
• Complain to a regulator — if you believe we're mishandling your information, you can complain to your local data-protection authority. In the UK that's the Information Commissioner's Office (ICO, ico.org.uk); in the EU, your member-state authority; in India, the Data Protection Board.

To exercise any of these rights, email info@tekblend.com. We'll respond within a reasonable timeframe — usually within a few working days, and in any case within the timeframes required by applicable law. We don't charge a fee for legitimate requests.

9. Cookies and tracking technologies

We don't use cookies for analytics, advertising, or behavioural tracking. We don't use tag managers, pixels, fingerprinting, or session-replay tools.

The only cookies that may be set on this site are strictly-necessary cookies placed by our hosting provider for security and bot protection. These don't identify you personally and aren't used for any marketing purpose. Under UK and EU ePrivacy rules, strictly-necessary cookies don't require your consent.

If you choose to book a discovery call or visit a third-party page we link to, the third party may set its own cookies under its own policy. We're not the controller of those cookies.

10. Children

This site and our services are aimed at businesses and the people who work in them. They aren't directed to children under 16, and we don't knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we'll delete it.

11. Changes to this policy

We may update this policy from time to time — for example, when we change a service provider or when the law evolves. The “Last updated” date at the top of this page reflects the most recent revision. For material changes we'll give additional notice where applicable law requires it. Older versions are available on request.

12. Contact us

For any privacy-related question, request, or complaint, please email info@tekblend.com. We aim to respond within a few working days.

You can also reach us by post at the registered address listed at the top of this policy.